IT Management Services

Gain key strengths and opportunities that give you a competitive advantage.

Focused on your business

Décima  offers comprehensive Helpdesk outsourcing services to companies requiring full-service technical resources, 24x7 IT Support or part-time Helpdesk.

Our Helpdesk outsourcing services allow your organization to benefit from the most highly qualified, certified and technical staff wherever your team is located. You never have to worry about recruiting, training, compliance, or other related tasks.

Our plans include

Remote Support Platform

Continuous improvement plan

Management based on ITIL

3 levels of scaling

SLA-based response

Certified technicians

IT asset documentation

IT management KPIs

Projects management

24/7/365 Support

Disaster recovery

IT strategic management